Komatsu PC210LCi 10 1

Komatsu

(855) 747-4934 | (304) 204-6415 (Used Equipment)

Service Manager

 

Rish Equipment Company, an authorized Komatsu Dealer, with twelve locations throughout Virginia, West Virginia, and Maryland is actively seeking an experienced Service Manager to join their team located in Bealeton, Virginia.

 

The position of Service Manager will involve but not be limited to the following duties:

  • Build and maintain customer relations.
  • Work with management team to forecast goals and objectives for the department and strive to meet them.
  • Manage P&L and budget for service department.
  • Review and implement practices to improve processes.
  • Work with the Parts Manager to forecast parts needed for internal jobs.
  • Work with the Branch Manager to prepare and administer an annual operating budget for the service department.
  • Understand, keep abreast of, and comply with federal, state, and local regulations that may affect service sales.
  • Hire, train, motivate, counsel, and monitor the performance of all service department staff.
  • Provide technical assistance to service department employees.
  • Conduct meetings with service department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
  • Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
  • Handle customer complaints immediately and according to the dealership`s guidelines.
  • Maintain an under 7 days or less Mean Time to Repair time.
  • Ensure that all safety protocol is followed.
  • Review and maintain under 30-day work in process.

 

Qualifications:

  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.
  • Supervisory experience.
  • Five years of experience in a construction equipment industry service department.
  • Experience as a Service Technician is a plus.
  • Excellent communication and managerial skills.
  • Sales experience is a plus.
  • Will be trained on the dealerships computer system.
  • Ability to operate the department profitably within dealership guidelines.
  • Professional personal appearance

 

This is a full-time opportunity with pay based upon experience. Rish is proud to offer its employees many benefits including: medical, dental, and vision insurance, profit sharing, 401k, vacation, and much more.

 

Interviewing now! Send your resume today for consideration!

 

Rish Equipment is an Equal Opportunity Employer

 

 

 

 

 

 

 

Rental Coordinator

 

Rish Equipment Company, an authorized Komatsu Dealer, with twelve locations throughout Virginia, West Virginia, and Maryland is actively seeking experienced Rental Coordinator to work with our team located in Bealeton, VA.

 

Duties will include, but not be limited to:

  • Oversees rental fleet
  • Provides customer service functions including quotes, handling complaints/issues, etc.
  • Invoices rentals, damage charges, and demos
  • Record keeping for services performed on fleet equipment
  • Coordinating efforts between departments to ensure a great customer experience

 

Experience needed:

  • Previous experience working in a similar role required
  • Heavy equipment experience preferred
  • High school diploma or equivalent required
  • Computer proficiency
  • Excellent communication skills-both written and verbal
  • Ability to pass background check, drug screening, and MVR

 

This is a full-time opportunity with pay based upon experience. Rish is proud to offer its employees many benefits including: medical, dental, and vision insurance, profit sharing, 401k, paid time off and much more.

 

Interviewing Now! Send your resume today for consideration.

 

Rish Equipment is an Equal Opportunity Employer

 

 

 

 

 

 

 

 

Field Service Technician

 

Rish Equipment Company, an authorized Komatsu Dealer, with twelve locations throughout Virginia, West Virginia, and Maryland is actively seeking experienced Field Service Technicians to join their team.

 

 

Experience needed:

  • Previous diesel equipment and/or heavy equipment repair experience required
  • Technical or trade school degree preferred
  • CDL A or B preferred
  • Must have own tools
  • Ability to reach schematics, shop manuals, and troubleshoot
  • Must be computer literate
  • Ability to pass background check, drug screening, DOT physical and MVR required

 

 

This is a full-time opportunity with pay based upon experience. Rish is proud to offer its employees many benefits including: medical, dental, and vision insurance, profit sharing, 401k, paid time off and much more.

 

Interviewing Now! Send your resume today for consideration.

 

Rish Equipment is an Equal Opportunity Employer

 

 

 

 

 

Shop Mechanic

 

Rish Equipment Company, an authorized Komatsu Dealer, with twelve locations throughout Virginia, West Virginia, and Maryland is actively seeking experienced Shop Mechanic to join their team.

 

Experience needed:

  • Previous diesel equipment and/or heavy equipment repair experience required
  • Class A or B CDL preferred
  • Technical or trade school degree preferred
  • Must have own tools
  • Ability to reach schematics, shop manuals, and troubleshoot
  • Must be computer literate
  • Ability to pass background check and drug screening

 

This is a full-time opportunity with pay based upon experience. Rish is proud to offer its employees many benefits including: medical, dental, and vision insurance, profit sharing, 401k, paid time off, and much more.

Interviewing Now! Send your resume today for consideration.

 

Rish Equipment is an Equal Opportunity Employer